Building Family Partnerships

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To enroll in this course, click HERE.



Building Family Partnerships 

(4 hours)

This is a non-CEU Course.  ** DEL MERIT Approved STARS ** CDA Training

Tuition: $40.00

Mobile Devices: This course MAY be mobile friendly. However, because every device is different, we are unable to guarantee compatibility.  Our student support staff is unable to provide technical support when students are attempting to use an iPad, tablet or cell phone to complete an online course. Use of an iPad, tablet, or cell phone is at your own risk. 


Currently Enrolled Students Log-In Here *

Training Course Code:  kidcareed4-2

Course Overview

This course is designed to build a foundation of respect and presence for children and families, including culture, diversity and ability. In addition, it discusses the importance of all employees relating to parents on a professional level and use sound business practices. Parents need to know what they can expect from their child care provider, and what is expected of them. Being professional and operating a child care facility in a businesslike manner means good service is provided to parents and the children in the facility.

Level 3 Washington STARS credit: Families and Community Partnerships (4 hours)

CDA Content Area: Positive Relationships with Families (4 hours)

This is a LEVEL 3 Course. All assignments MUST be done at a level 3 in order to receive a certificate for this course.  


Training Type: Annual Continuing Education

Training Delivery Method: Online

Cost: Fixed

Session Length: 4 Hours

Amount: $40.00

Session Level: 3

Participants will have an opportunity to interact with the trainer/instructor: The student is encouraged to contact the trainer and other student support staff by email, Live Chat, phone for support and resources. Student support hours are 8 am until 9 pm, 7 days a week. Student forum and assignments provide the student with opportunities to share experiences, to engage with the trainer and other students, and to reflect on what they have learned. 

Audiences the training applies to: 

  • Administrators
  • Child Care Center
  • Head Start
  • Military
  • Tribal Nations
  • Family Home Child Care
  • School-Age
  • Trainers

Language(s) used in training: English

Content Focus Group:

  • Parents
  • Staff
  • Administrators

Training Methods:

  • Audio-video with facilitation
  • Independent study with supervision

Course Objectives: 

  1. Recall principles for relating to and communicating with parents.
  2. Identify common causes of tension between parents and child care providers.
  3. Recall techniques for establishing and maintaining relationships with parents.
  4. Recall strategies for keeping lines of communication open between care providers and parents.
  5. Discuss attributes of the diversity of families.
  6. Evaluate techniques for communicating with families about their children’s development.


  • Child Care Staff and Parents as a Team
  • Changing Perspective Video and Worksheet
  • Discussion Questions: Get to Know the Children and Families
  • Parenting in Early Childhood
  • Challenges and Rewards of Working with Families Worksheet
  • Children's Books
  • The Business of Child Care
  • Video Involving Families
  • Children Benefit
  • Parent Involvement
  • Discussion Questions:  Create a Welcoming Environment
  • Parent Participation
  • Reflective Statements 1
  • Outcomes of Parent Involvement
  • Video Partnership with Families
  • A Solution for Every Problem
  • Discussion Questions:  Developing Respectful Relationships
  • Insecurities and Tensions
  • Family Connections Worksheet
  • Video Sharing the Child's Day with the Parent
  • Reflective Statements 2
  • Providing Support to Families Under Stress
  • Reflective Statements 3
  • Daily Attendance
  • Confidentiality
  • Course Quiz
  • Course Evaluation Form

This is a self-paced course that and can exited any point. Assessment question and answer sessions during the course monitor the students’ progress, and support the student’s progression, and learning objectives. There is a test at the end of each course. The questions on the test are completely based on the materials covered in the specific course. The student must get 70% or better to pass the test. If 70% is not achieved, then the student may return to the course to try again for a second attempt if needed. 

This course can be applied toward the educational requirements of a National CDA Credential as required by the CDA Council for Professional Recognition.


2) Student enrollments are activated between 8 am and 9 pm PST, 7 days a week. It can take up to 30 minutes after enrollment for your courses to become active for access. However, in most cases it is within 5 minutes.

3) Enrollments submitted between 9 pm and 8 am (during the night) will be processed by 8:30 am the next morning.

4) Check your email for instructions to start the training. You will receive an email with the word PASSWORD in the subject line. Click on the link in the email, and use the log-in credential provided to access the course.

5) Attention Mobile Device Users! This training is not tested on mobile devices or designed to be used on a mobile device. We are unable to provide technical support if you are attempting to use a mobile device (cell phone, tablet, or any other device other than a computer). And though many students may find that they are able to use their mobile device to complete the course, this training was developed to be done on a computer. Use of a mobile device is at your own risk.

6) This course uses multi-media video presentations. You will be required to view videos on your computer or mobile device in order to complete this course. Some students may find that they need to download Shockwave, Flash player or Java to view videos.

7) Some students may find that they have to update their internet browser, or Java, in order to log into the course, this is most often the case when trying to use Internet Explorer. We recommend Mozilla Firefox or Google Chrome for the best results. Our student support staff is happy to assist students with troubleshooting should you encounter technical issues, and will provide common suggestions for solving problems that occur when normal browser maintenance or application updates need to occur.

8) Cancellations and refunds requested within 72 hours after enrollment are available for courses/programs that have NOT been accessed. Refunds and Cancellations will be charged a 20% cancellation fee.

9) Once you log in and start a course, a refund is not available. After 72 hours, the payment credit can be transferred to a different training or to a new student if the training was not started by the original student for up to 30 days after enrollment.

10) Refunds are not available after 72 hours.

11) Refunds are not available for courses/programs that have been started.

12) Washington students must submit an evaluation form with a valid STARS ID number upon completion of the course and a certificate will be emailed to you. Certificates are prepared throughout the day, 7 days a week.

13) Completed courses are recorded in MERIT Monday through Friday, throughout the day continuously, between 8 am and 3 PM. If you complete your training in the evening or over the weekend, it will be recorded on the next business day during those hours.

14) During the last two weeks of December, expect longer processing times for enrollment and certificates due to the high volume enrollments and completed trainings during the year end rush. We recommend enrolling and completing your training prior to the end of December whenever possible.

5 Reviews Hide Reviews Show Reviews

  • 4
    Great training!!!

    Posted by Dominicke on 12th Feb 2016

    I love that it is online, and that I can go at my own pace.

  • 5

    Posted by Veronica on 21st Apr 2015

    all parts of the training were very helpfully, is going to be very helpfull for my work and my own family

  • 4
    Just enough information

    Posted by Wanda on 14th Jan 2015

    I enjoyed scrolling through and reviewing comments of other students. It was just enough information and not overwhelming.

  • 5

    Posted by Michelle on 26th Sep 2014

    It was so easy and practical to be able to log in when I had the time....Being a single mother working full time, it allowed me to further my education, when i probably would not have had the opportunity to do so otherwise.

  • 5
    Informative Program

    Posted by Rebecca on 27th Aug 2014

    I enjoyed the comments page. I believe we can all learn from each other and I enjoyed reading other caregivers comments