School Age Staff 20 Hour Basic

(17 reviews) Write a Review



To enroll in this course, click HERE.


2) Student enrollments are activated between 8 am and 9 pm PST, 7 days a week. It can take up to 30 minutes after enrollment for your courses to become active for access. However, in most cases it is within 5 minutes.

3) Enrollments submitted between 9 pm and 8 am (during the night) will be processed by 8:30 am the next morning.

4) Check your email for instructions to start the training. You will receive an email with the word PASSWORD in the subject line. Click on the link in the email, and use the log-in credential provided to access the course.

5) Attention Mobile Device Users! This training is not tested on mobile devices or designed to be used on a mobile device. We are unable to provide technical support if you are attempting to use a mobile device (cell phone, tablet, or any other device other than a computer). And though many students may find that they are able to use their mobile device to complete the course, this training was developed to be done on a computer. Use of a mobile device is at your own risk.

6) This course uses multi-media video presentations. You will be required to view videos on your computer or mobile device in order to complete this course. Some students may find that they need to download Shockwave, Flash player or Java to view videos.

7) Some students may find that they have to update their internet browser, or Java, in order to log into the course, this is most often the case when trying to using Internet Explorer. We recommend Mozilla Firefox or Google Chrome for the best results. Our student support staff is happy to assist students with troubleshooting should you encounter technical issues, and will provide common suggestions for solving problems that occur when normal browser maintenance or application updates need to occur.

8) Cancellations and refunds requested within 72 hours after enrollment are available for courses/programs that have NOT been accessed. Refunds and Cancellations will be charged a 20% cancellation fee.

9) Once you log in and start a course, a refund is not available. After 72 hours, the payment credit can be transferred to a different training or to a new student if the training was not started by the original student for up to 30 days after enrollment.

10) Refunds are not available after 72 hours.

11) Refunds are not available for courses/programs that have been started.

12) Washington students must submit an evaluation form with a valid STARS ID number upon completion of the course and a certificate will be emailed to you. Certificates are prepared throughout the day, 7 days a week.

13) Completed courses are recorded in MERIT Monday through Friday, throughout the day continuously, between 8 am and 3 PM. If you complete your training in the evening or over the weekend, it will be recorded on the next business day during those hours.

14) During the last two weeks of December, expect longer processing times for enrollment and certificates due to the high volume enrollments and completed trainings during the year end rush. We recommend enrolling and completing your training prior to the end of December whenever possible.

17 Reviews Hide Reviews Show Reviews

  • 5
    I was able to learn a lot of new tools

    Posted by Brandi on 3rd Mar 2016

    I was able to learn a lot of new tools that I can bring back to my site. Things I think we can work on to improve how we run things. I feel like I can go to my next shift with a new understanding of what is expected of me and my peers. I got some new game ideas and snack ideas as well.

  • 5
    great training

    Posted by Andrea on 8th Feb 2016

    really enjoyed the clear and understandable information.

  • 5

    Posted by Carly on 3rd Feb 2016

    The training platform worked perfectly for me. The layout or assignments and discussion prompts were perfect for learning how to apply the course content.

  • 5
    great course

    Posted by Molly on 2nd Feb 2016

    great course. simple and straight forward. the videos were very helpful.

  • 5
    Great format.

    Posted by Deana on 29th Nov 2015

    I like the video segments. Clear information and easy to follow on-line.

  • 5
    Great Resource!

    Posted by Dee on 28th Nov 2015

    I'm so happy I found this online training. It made it easy to obtain my STARS certificate and start my new job. I will definitely be obtaining my CE trainings here also.

  • 5
    Great training!

    Posted by Kathryn on 13th Aug 2015

    I enjoyed being able to read at my own pace.

  • 5
    Easy access

    Posted by Serena on 11th Aug 2015

    The fact that I could go on whenever I wanted to and work at my own pace really helped.

  • 5
    I really think this has been a great training,

    Posted by Stacy on 24th Mar 2015

    I have learned a lot of things that I did not know, and a lot that I feel that has helped me grow, or just be aware of.